24 April, 2013

I'm currently working on orders received from 8 June, 2012 to 22 July, 2012.

Dear Folks,

Ever since mid-April 2009, I've been trying to catch up with my backlog of orders, hoping to start on the new ones coming in with what used to be my normal turnaround time of six to eight weeks. Yet here we are four years down the road, with things only marginally better. This is almost certainly due to the fact that orders over this period have increased fivefold, but I still have just the one pair of hands to do all the work. Despite this, I'm making steady progress, and am now only something like sixteen to twenty-two weeks behind, give or take a week or two either way.

I could, of course, temporarily close my order book, but that wouldn't solve the problem. Which is why I suggest that those wanting to order should do so right away. BUT SEND NO PAYMENT. All orders will be held chronologically from date of receipt, and I will alert you for payment by email once I'm about to start work on your order. This system has been working fine so far, so there's no reason why it shouldn't continue to do so.

So please don't pay up front. There's no advantage to it, and it means I'll have to waste time making you a refund. So please, no payment until you're asked.

I know -- perhaps better than most -- that circumstances can very easily change. If, for whatever reason, you no longer wish to proceed with your order, please let me know as soon as possible. Thank you.